Privacy Policy
ASA Property (hereinafter referred to as “the Company”) recognizes the importance of protecting personal information and considers the proper safeguarding of such information to be a social responsibility. Accordingly, the Company establishes the following Privacy Policy.
Scope of Application
This Policy applies to all personal information obtained in connection with the real estate brokerage services, consulting services, property management services, and all related services provided by the Company.
Types of Personal Information Collected
The Company may collect the following personal information to the extent necessary for business operations:
Name
Address
Telephone number
Email address
Passport information and other identity verification details
Bank account information and remittance-related information
Information contained in contracts, application forms, and various official documents
Preferences, consultation details, and other information related to real estate purchase, sale, or leasing
Methods of Collecting Personal Information
The Company collects personal information through lawful means, including inquiry forms, email communications, telephone calls, written documents, in-person meetings, contractual procedures, and other appropriate methods.
Purpose of Use
The Company uses personal information for the following purposes:
Execution of real estate sale, leasing, and management services
Contract procedures, identity verification, and registration processes
Coordination with notaries, public institutions, and financial institutions
Responding to inquiries and sending materials
Improvement of services and development of new services
Compliance with legal obligations
Other activities incidental to the above purposes
Provision to Third Parties
The Company may provide personal information to third parties in the following cases:
When necessary for the execution of real estate transactions, contract procedures, registrations, licensing applications, or remittance procedures
When providing the minimum necessary information to professional service providers (such as accounting, tax, IT maintenance, or legal service providers) who are bound by confidentiality agreements for the purpose of assisting the Company’s operations
When disclosure or provision is required by law
The Company shall enter into appropriate agreements with contractors handling personal information and shall exercise necessary and proper supervision to ensure the implementation of security measures and confidentiality obligations.
Cross-Border Data Transfers
The Company may transfer personal information outside Indonesia to affiliated entities, professional advisors, or financial institutions when necessary for business operations. In such cases, the Company will implement appropriate security measures.
Security Measures
The Company takes necessary and appropriate measures to prevent leakage, loss, or damage of personal information, including:
Restricting access to information
Establishing internal regulations
Password management and use of encrypted communication
Training employees who handle personal information
Supervising contractors
Maintaining secure storage environments for personal information
Retention Period
The Company retains personal information for as long as necessary to achieve the purposes of use or as required by law. Information that is no longer needed will be properly deleted or disposed of.
Disclosure, Correction, and Deletion of Personal Information
Upon request by the individual concerned, the Company will respond within a reasonable scope to requests for disclosure, correction, deletion, or suspension of use of personal information.
Cookies and Access Information
The Company may use cookies and similar technologies to improve services and analyze usage. Information obtained through cookies does not include data that directly identifies individuals.
Compliance with Laws and Review
The Company complies with applicable laws and regulations concerning the protection of personal information and will continuously review and improve this Policy.
Contact Information
For inquiries regarding this Privacy Policy, please contact:
ASA Property
Email: mail@asapropertybali.com
Phone: +62 361 9381372
